https://www.crmportalconnector.com/developer-network/forums/general-discussions/ex-e-i-supp0ort24-7-what-is-ex-edia-c@ncellation-p0licy
https://www.crmportalconnector.com/developer-network/forums/general-discussions/ex-e-i-supp0ort24-7-what-is-ex-edia-c@ncellation-p0licy